• Site Technology Liaison (STL) Program

     

    The Site Technology Liaison (STL) Program, launched in Fall 2021, is now entering its fourth year! This program empowers our staff with the necessary skills to support technology use in our schools. STLs receive continuous training from OTIS staff, covering essential areas like device management, warranty processes, and troubleshooting strategies. They are vital in managing student devices through the TDT-Asset system and providing Tier 1 support for both teachers and students. In addition to technical support, STLs play a key role in introducing new technologies to the school community. They help integrate innovative tools and resources, fostering a culture of continuous technological improvement. Regular monthly meetings ensure that STLs stay informed and connected, enhancing our collective ability to support the educational experience effectively. The STL Program reflects our commitment to maintaining a robust and responsive technological environment in our schools.

    Expectations for this extended responsibility (ER) are:

    • Using our inventory management software, TDT-Asset, to track student devices
      • Assigning and Unassigning Chromebooks
      • Creating Incidents for Chromebooks that need repairs 
      • Dispersing and collecting Chromebooks at the beginning and end of the school year
    • Tier 1 Troubleshooting for
      • Student Chromebooks
      • Staff devices
      • Software issues
    • Sharing new technologies with school staff
    • Attending Monthly Virtual Meetings


Key Resources Hub



Support Solutions Hub



Upcoming STL Meetings

STL Meeting Recordings

Contacts

Chris Adzima
Manager of Client Services, OTIS
Nathan Swoverland
Supervisor Tech Support, OTIS
Sean Dzenawagis
Technical Support Rep III, OTIS
Paul Haugland
Technical Support Rep III, OTIS

STS Support by Cluster

Viktor Zakhariya
STS Supervisor
Robert Herrera
Benson Cluster
Andy Covington
Cleveland Cluster
Thomas Childers
Faubion Cluster
Luke Wisher
Franklin Cluster
Christina Rosado
George Cluster
Matthew Zacharda
Grant Cluster
Tyler Wingard
Harrison Cluster
Kenneth Hamilton
Jefferson Cluster
Adam Carr
Kellogg Cluster
Mike Werres
Lincoln Cluster
Tuang Thang
McDaniel Cluster
Nick Hernandez
Roosevelt Cluster
Shad Eman
Wells Cluster
Sam Pedersen
West Sylvan Cluster