Frequently Asked Questions and Helpful Information 6-8 Kits
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My kit is missing an item that should be in it. What should I do?
Firstly, accept our apologies. Occasionally, these things happen. Just send an email to sciencekits@pps.net, letting us know what you are missing. We will send it out on the pony in one or two days.
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My Live Materials did not survive the delivery. Can they be replaced?
Live delivery of all organisms is guaranteed by our supplier. However, they require that we notify them within 24 hours. Please let us know immediately, and we will contact the supplier for a replacement.
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When I am placing my live materials order, can I also order for another teacher in my school?
Yes, you may. Just be sure to put his or her name in the Additional Teachers field.
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Can we order more material than the kit provides, so we have enough for each student?
Your kit will have enough material to support your students. If not please contact your science kit coordinator to discuss.
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My class has 32 students... why does my kit only provide 16 sets?
Many of the experiments are designed for students to be working in pairs or groups (8 groups of 4 or 16 groups of 2 etc.) The number of items specified on the packing guide should reflect the lessons in the Teacher's Guide.
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I ran out of certain kit items half way through the unit. What should I do?
Send an email to sciencekits@pps.net. We will review your request and process within reason.
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Should I send my kit back dirty and messy? Are the chemicals safe and disposable?
Please try to send your kit back in the same condition as you received it. MSDS (Material Safety Data Sheets) for chemicals are provided with each kit to reference.
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My kit is due in 3 days, but I’m not going to be finished. Can I extend it for another week?
Because the kits are on a rotation schedule it is important to return your kit on time. Your kit needs to be cleaned and replenished centrally before the next teacher can receive it. No extensions are possible.
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Can I order more lab notebooks for my students?
Yes, if your classroom population has increased or you need replacements for damaged or lost notebooks, send an email to textbooks@pps.net letting us know what you need. These will be provided within reason.
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How do I get the student activity worksheets printed in bulk?
The worksheets are available through imaging services. Visit the imaging services online to access their services and Web Submission instructions.
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My kits materials are breaking or have become defective. What should I do?
Send an email to sciencekits@pps.net, letting us know what is damaged or broken. We will replace your items as soon as possible.
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I have questions about the kits and or the curriculum and need clarification. Who do I contact?
Questions regarding your kit can be directed to the science coordinator at sciencekits@pps.net. Curriculum questions can be directed to your science tosa.